Thank you for shopping with us! Please review the following shipping policy for details about our fulfillment and delivery process.
Shipping Time
- All orders are processed and shipped within 1–3 business days after payment confirmation.
- During weekends, public holidays, or promotional campaigns, dispatch time may be slightly delayed.
Delivery Duration
- Actual delivery time depends on the carrier, destination country, and local customs procedures.
- For international orders, customs clearance may cause additional delays.
- Once your order has been shipped, a shipping confirmation email with a tracking number will be sent automatically.
Shipping Fees
- Shipping fees are automatically calculated at checkout, based on weight and destination.
- Some products or orders above a certain total amount may qualify for free shipping, as indicated at checkout.
Order Tracking
- You can check your delivery status anytime under “My Account → Orders.”
- If your parcel is delayed, lost, or damaged, please contact our customer service within 7 days of receipt.